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Telephone or On-line Counselling provides an excellent opportunity for individuals who are not able or do not wish to access face to face counselling due to:
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- Residing in a remote or rural area where no counselling services are available
- Working shift work, or odd hours, that do not adapt to an ‘in-town’ Counsellor’s office hours
- Being uncomfortable with face to face counselling, or with the Counsellor ‘in town’
- Your lifestyle not being conducive to fixed appointments
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Types of Counselling I Provide
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TELEPHONE- we chat back and forth for a 50 minute session. Due to different time zones, a time and date will need to be established ahead of time. You may call me from your office, your home, or anywhere really where you find privacy and the time to process your information safely and securely.
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E-MAIL – In using Email it provides you the opportunity to write down your issues, questions and thoughts in a manner, style and time frame that best meets your needs. Write when you want. I commit to respond to you within 48 hours, unless we agree to a different time frame. The Email package consists of:
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Your initial Email to me describing your issue/problem/questions
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My return Email with my thoughts/questions/suggestions and possibly some homework
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Your return email describing your current situation and homework status
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My closing Email with final details, words of encouragement and a recommended direction
Sometimes, only one E-mail Package Session will be necessary to address your problem, sometimes more sessions may be required. The plan is as flexible as your needs.
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- CHAT LINE – we chat (type) back and forth through the computer in real time for a 50 minute session. A time and date is set in advance and we go from there.
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Security Features
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- Security encryption is in place for both Email and Chat Line use
- All our correspondence is password protected
- My computer is solely used by myself to protect your privacy
- All information provided by you will be held in the strictest of confidence
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I caution you to protect your computer content in the safest manner possible as well.
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Pros and Cons of On-line Counselling
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| Pros |
- Available at a time that fits your lifestyle
- Available anywhere where you have access to a computer – home, office, on holidays, even on business trips
- Writing can be very therapeutic for you as well as very revealing for me
- It allows for access to a larger range of Counsellors who specialize in specific fields
- It allows you to take time when writing to reread your thoughts before sending
- Both parties are able to save the correspondence. This enables both you and I to see the progress made over time and also as reference notes.
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| Cons |
- I am not able to see your body language or hear your tone of voice. This aspect of counselling can be resolved to a degree through in-depth questioning
- Difficulties with internet servers and connections may frustrate or affect interaction and response times
- This type of counselling is generally not covered by health insurance companies; you should check with your company to see what your coverage is
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Process for Telephone and On-line Counselling Sessions
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- To start your road to recovery first contact me by Email expressing your interest. I will need some basic understanding of what type of counselling you are seeking. We need to address these fundamental issues prior to an actual decision is made to start counselling.
- When we are ready to start working together you will be required to:
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- Complete a Confidential Application Form by returning to this page (so you want to save this page in your Favourites) pressing Getting Started, which is located at the bottom. You may complete the form on-line and electronically send it along to me
- Once the Application Form is received, I will contact you to confirm our ability to work together
- If we agree that are able to work together, then payment will be required, by going to the payment section on this page
- Once payment is confirmed, I will contact you to arrange a time when we can start the sessions!
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